We require at least 24 hours’ notice to cancel or reschedule any appointment.
Cancellations made with less than 24 hours’ notice will result in a 50% charge of the scheduled service.
Same-day cancellations or no-shows will result in a 100% charge of the scheduled service.
A valid card on file is required to book. Your card will only be charged if this policy is violated.
Late arrivals over 10 minutes may result in a shortened service or require rescheduling, depending on availability. Full service fees still apply.
We understand that emergencies happen. Please contact us directly to discuss any unforeseen situations—we’ll always do our best to work with you.
Questions? Email us at hello@thepaintedrose.com or call/text 530-416-8922.